Terms of Use

By using our website and purchasing from Epostaje, you agree to the following terms and conditions. Please read them carefully, as they outline your rights and obligations when interacting with our services.

1. General information

Epostaje Ltd operates this website and offers bicycles, accessories, and related services in the United Kingdom. By accessing or using our site, you agree to comply with these terms.

2. Product availability

We strive to ensure that all items displayed are in stock, but availability may vary. In case an item is unavailable after an order is placed, we will notify you and offer an alternative or a full refund.

3. Pricing and payments

All prices are listed in GBP and include applicable taxes unless stated otherwise. We accept major debit and credit cards, as well as secure online payment methods. Full payment must be made before goods are dispatched.

4. Order confirmation

Once you place an order, you will receive a confirmation email. This email does not guarantee acceptance of your order, which is confirmed only when the goods are dispatched.

5. Delivery

We deliver across the United Kingdom. Delivery times may vary depending on the product and location, but we will provide an estimated date at checkout. We are not responsible for delays caused by couriers or unforeseen circumstances.

6. Returns and refunds

If you are not satisfied with your purchase, you may return it within 14 days of delivery, provided the product is unused and in its original packaging. Customised items may not be eligible for return.

7. Warranty

All new bicycles come with a manufacturer’s warranty, details of which will be provided at the time of purchase. This warranty covers manufacturing defects but excludes damage caused by misuse, accidents, or improper maintenance.

8. Use of the website

You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others. Any unauthorized use, including attempting to access restricted areas, is prohibited.

9. Intellectual property

All content on this site, including images, text, and logos, is the property of Epostaje Ltd or its partners. You may not copy, reproduce, or use this content without prior written permission.

10. Limitation of liability

While we aim to provide accurate product information, Epostaje Ltd is not liable for any errors or omissions on the website. Our liability for any claim related to purchases is limited to the amount you paid for the product.

11. Changes to these terms

We may update these terms occasionally to reflect changes in our business practices or legal requirements. Continued use of our website indicates your acceptance of the revised terms.

Contact us

Epostaje Ltd

54 Upper Street, Islington, London, N1 0QH, United Kingdom

Email: [email protected]

Phone: +44 20 7946 8321

Opening hours: Monday–Saturday: 9:00 – 18:00; Sunday: 10:00 – 16:00